Job Role: Sales Conversion Specialist Department: Sales & Business Development Industry: Brand Solutions & ITES Location: Najafgarh, New Delhi-110043 Key Responsibilities:
1. Lead Nurturing and Qualification • Engage with inbound leads from various channels such as website inquiries, social media, email campaigns, and referrals. • Qualify leads based on their business needs, project scope, and budget. • Identify key decision-makers and establish rapport with them.
2. Proposal Creation and Customization • Understand client requirements for website development and digital marketing services, such as SEO, PPC, social media marketing, or branding. • Work with internal teams to craft customized proposals that outline strategies, deliverables, timelines, and costs. • Clearly articulate the value proposition of the company’s services to address client pain points and goals.
3. Effective Sales Meetings and Pitches • Conduct virtual or in-person meetings to present proposals, demonstrate capabilities, and address client queries. • Build trust and establish the company as a strategic partner for the client’s digital transformation journey.
4. Negotiation and Deal Closure • Negotiate contracts and pricing to create win-win solutions while ensuring alignment with the company’s profitability targets. • Overcome objections and instill confidence in clients to proceed with the project. • Ensure timely closure of deals to meet sales targets.
5. Sales Pipeline Management • Maintain an updated CRM system with all sales activities, follow-ups, and client interactions. • Monitor and manage the sales pipeline to ensure a steady flow of opportunities and closures.
6. Collaboration and Handover • Work closely with the technical and project management teams to ensure smooth handover of new clients and alignment of deliverables. • Ensure clients’ expectations are clearly communicated to internal teams for flawless execution.
7. Client Relationship Building • Foster strong client relationships to encourage repeat business and referrals. • Serve as a point of contact for clients during the onboarding phase and ensure a positive experience.